Frequently Asked Questions (FAQs)

AI Content Engine | Content Academy | Your Account

How the AI Content Engine works

How does SimpleMarketing.AI generate my content?

This is a very very good question.

The short answer is that our system takes your keywords and phrases, embeds them into our custom proprietory ‘prompts’ with examples and context to help the AI understand what it is expected to write for you, then draws on its massive knowledgebase of facts, relationships, concepts and objects, selecting each fraction of a word via ever shifting probabilities to generate content for you.

There’s a much longer answer involving lots of maths and science, so if you want to discuss this in detail reach out to us and we’d be happy to discuss it.

How hard is it to use SimpleMarketing.AI?

Good question. We designed SimpleMarketing.AI from the ground up to be really really simple to use. Because most technology tools, and marketing itself, aren’t.

Within two minutes of starting to use our platform you can have generated content ready to edit and publish.

And we have avoided the use of marketing and technical jargon, and confusing interfaces, so you can focus on Getting Stuff Done. We know you’re busy, and we want to reduce that, not increase it.

Who is SimpleMarketing.AI for?

Great question. We designed SimpleMarketing.AI from the ground up to be simple to use. Because most technology tools, and marketing itself, aren’t simple.

Our ideal customer is a business owner who is brilliant at what they do, but isn’t a marketing or technical genius.

You may be a coach or artist, retailer or consultant, trainer or tradesperson, influencer or professional – but what you have in common is that you’re already busy selling to and serving your customers, clients or patients.

You don’t have the spare time, energy or cash to consistently produce great marketing materials or figure out complex technologies. You know you have to market yourself and need it to be as simple and easy as possible.

Our cofounders lived the same experience in their past businesses, and saw that other AI tools were being developed by technical experts and marketing stars for other technical experts and marketing stars. Our platform isn’t for them. It’s for everyone else – the hyper-busy business owners who need to win back time while continuing to market, and the businesses that have too many balls to juggle and can’t market consistently.

Now you can – simply and easily – using SimpleMarketing.AI.

Who owns the content I generate?

You do. An AI can’t hold copyright and we grant you full ownership of any content you generate using the SimpleMarketing AI Content Engine.

We also recommend that you review and edit content before publishing it, adjusting it as needed to make it truly your own work.

Is the content really mine if an AI is generating it?

Yes it is.

The AI Content Engine is a tool humans (like you) use to shorten the time it takes to get from a blank page to a first draft.

Sometimes it may take you all the way to a final content piece, but you still must review and edit it to make sure the content is what you want put out into the world under your name.

Similarly a telephone is a tool you use to communicate with distant people quickly and easily. When you call your mom , it’s you who’s calling and your mum has the relationship with you, not the phone.

When you publish content that SimpleMarketing.AI helped you generate, your customers will be attracted to the content and build their relationship with you, not with our AI tool.

Now isn’t it about time you called your mom?
(she didn’t ask us to remind you – honest)

What are the limitations of SimpleMarketing.AI?

The AI makes really lousy coffee. Like really, really bad.

Also the AI is bad with numbers, so don’t expect it to do your tax return, or even necessarily generate the same number of points in a headline as in the post underneath (aka ‘5 ways to satisfy a cat’).

The AI has been trained on the entire internet up to the end of 2019, so it literally knows nothing about covid19 (wouldn’t that be nice), or other current events or slang. This usually isn’t a problem, as the AI knows, for example, what pandemics are, but if you’re asking it to write about Bill and Melinda Gates’s divorce, or President Biden, it doesn’t have the context to be factual and will make a lot of stuff up.

This can still be usable – for example, we had it write about Jeff Bezos stepping down as CEO of Amazon, and the only mistake the AI made that it suggested he became Chairman rather than Deputy Chairman. But be aware that current affairs are not its strong suite.

Finally, while the AI has lots of facts at its virtual fingertips, it does get creative at times. Names of people, companies, products as well as quotes, research results and other numbers can be made up ‘creatively’ by the AI rather than accurate. So always fact check the content it generates, and as a bonus you can often claim the quotes yourself.

Why should I choose SimpleMarketing.AI over another copywriting AI tool?

Other than our impeccable table manners, fabulous dress sense and great sense of humour?

Our focus is on ease of use for busy business owners who are geniuses in what they do, but not in marketing or technology. Our cofounders are experienced business owners who faced this challenge in their other businesses, so they understand how to build a service which works for you, not one that is confusing, technical or full of marketing jargon.

Think about it this way – the AI is the engine powering the system, and most AI copywriting services today use the same AI (GPT-3) because it’s the best on the market. But just as you can put the same engine into different cars and get different performance, the AI engine performs differently in different AI copywriting services.

We’ve build the family sedan/SUV of AI copywriting services, not the shiny, but hard to drive, sports car, the cramped microcar or the powerful, but hard to park, Humvee.

So if you want an AI copywriting tool with a short learning curve and easy to use interface, that’s us. If you’re a marketing star or copywriting queen, we probably won’t have the ‘bling’ you want – but you might still use us to ‘Get Stuff Done’ when you’re short on time.

Are there any plagiarism issues when using SimpleMarketing.AI?

Usually no. Our AI service generates original content word by word, rather than curating or filling in blanks in a template.

However when using very specific key phrases (such as ‘In the beginning God created the heavens and’) or very short generations (up to 20 words long) such as Inspirations, the AI might generate content similar to that previously written, just as a human might.

We recommend checking your generations to ensure that you’re satisfied that there’s no plagiarism concerns with the content you publish.

Is the AI biased?

There’s been a lot of work done to try to ensure that the AI we use (GPT-3) doesn’t pick up and reflect human biases from the information it has absorbed and learnt from.

This is by its nature a very hard thing to do and the AI can, at times, present problematic views – though we have content filters and other approaches in place to try to limit this.

As a company we’re committed to diversity and stamping out bias, so we’ll always do what is within our power to limit its expression by the AI, and by ourselves.

If you do pick up bias in the AI’s content generations, or in any materials from us, please let us know and we will take all possible steps to address these.

Can I teach the AI to write like me?

Yes, and no. There’s some tactics you can use when writing your keyphrases to tell the AI to write more closely to how you write, and we teach people how to do this in our private members’ community.

However we’re not yet able to ingest lots of your existing writing and have the AI learn how to write in your voice. Not yet – but expect some features soon that will get the AI closer to this.

Do you use GPT-3 as your AI?

Yes we do. GPT-3 from OpenAI is, in our view, the best natural language AI available today, so we use it at the core of our service at the moment. We may change this as further AIs are developed with even greater capability for writing marketing content.

In fact most AI copywriting services today use GPT-3 because it’s the best on the market. But just as you can put the same engine into different cars and get different performance, the AI engine performs differently in different AI copywriting services.

Our focus is on ease of use for busy business owners who are geniuses in what they do, but not in marketing or technology. Our cofounders are experienced business owners who faced this challenge in their other businesses, so they understand how to build a service which works for you, not one that is confusing, technical or full of marketing jargon.

We’ve build the family sedan/SUV of AI copywriting services, not the shiny, but hard to drive, sports car, the cramped microcar or the powerful, but hard to park, Humvee.

So if you want an AI copywriting tool with a short learning curve and easy to use interface, that’s us. If you’re a marketing star or copywriting queen, we probably won’t have the ‘bling’ you want – but you might use us to Get Stuff Done (like comfy undies when you’re not going out).

Do copywriters use SimpleMarketing.AI too?

Yes they do. In fact many of our customers are copywriters, who use SimpleMarketing.AI to generate a first draft to get them started (rather than a second coffee).

So if you choose to hire a copywriter, they may already be using our solution to work faster and more cheaply for you – and if they aren’t, please tell them about us (and ask for discounted rates!)

Can SimpleMarketing.AI write my book?

Right now we’re restricting generations to 400-500 words long as the AI tends to wander off-topic with longer pieces. But if you wish to divide your book into short sections and generate each of these using SimpleMarketing.AI, then link them together yourself – go for it!

Let us know when you publish – we’d love to read and promote your book.

If I edit content in SimpleMarketing.AI does the AI learn how I write over time?

Right now no, we’re not able to use your edits to help the AI learn to write more like you.

But we’re planning to do this in the future and are recording how and when you edit content in the system to help us train the AI in the future.

Is the content generated the same if the same keywords are entered by different people?

No. Our AI generates original content every time, even when you (or others) use the same key words and phrases. So the chance of the AI generating identical content is infinitesimal.

EXCEPT – when using Inspirations or other really short generations (20 words or less), it is more likely that the AI will repeat similar or identical words, particularly when given very specific key phrases.

This isn’t a limitation of the AI, but is because there’s only so many ways to organise very short phrases on specific topics. For example, there’s only so many ways to write ‘New Year’s Sale’.

How do I trust that the content generated by SimpleMarketing.AI is good enough for me to publish?

Easy. Sign up to our free (forever) plan and give it a try. The quality of the content our service generates speaks for itself.

If you have a very niche topic or audience, or need content types we don’t currently support, reach out via info@SimpleMarketing.AI and tell us and we will happily work with you to find a solution.

Can I save the content I generate using SimpleMarketing.Ai ?

Yes you can. In fact we automatically save ALL the content you generate, just in case you decide you want to use it later.

We also have a ‘delete’ function, so you can delete old or unwanted content.

How do I publish the content I generate?

Right now we have a copy function that allows you to copy content you generate in our platform into a social media network or management tool, word processor or any other service you prefer.

We are building new features to make it even easier for you to schedule and publish content you’ve generated in the future.

I'm a marketer/copywriter - am I out of a job?

Absolutely not. Our AI is designed to help you to be more effective, not to replace you.

While some AI copywriting services are trying to replace copywriters, we see our role as helping to reduce the hard work of getting to a first draft of marketing content (copy). That allows you to spend more time on editing and polishing the content to a really high level of quality, or reallocate time to other marketing and copy tasks.

As such SimpleMarketing.AI is a productivity tool, not an automation tool. Our philosophy is to have humans always in control of editing and publishing the content generated. To raise the quality of content put into the world by humans, not to replace copywriters or marketers.

Do I need to use a copywriter?

Nope, that’s your choice. Our goal at SimpleMarketing.AI is to empower businesses to market themselves more consistently and effectively, through helping you get to your first draft marketing content quickly and easily.

From here you could spend time to polish and publish your content, or have a copywriter do this for you – your choice. But if you do employ a copywriter, please refer them to our service, as they could use it to help generate more quality content even faster for more clients.

And if your copywriter is using SimpleMarketing.AI to generate first drafts of content for your business, ask them for a discount due to the time they save!

How do I create or organize my Content plan with SimpleMarketing.AI?

We’ve got you. We’ve build a Content Planner in SimpleMarketing.AI that allows you to plan out your generated content for publication over each month.

This makes it easy for you to create a plan, and our simple drag’n’drop interface means you can move content about really easily to match your needs.

AI Content Engine | Content Academy | Your Account

Content Academy

What is the Content Academy?

The Content Academy is where we produce and share courses and other materials to support you in marketing your business better.

We recognise that providing an AI Content Engine that can generate lots of original content for you (at least to first draft standard) doesn’t completely fill the gap of helping you to increase sales and revenue in your business.

Yes, being able to market your business more consistently and effectively by improving your ability to generate and publish quality content helps, but it can also create a new issue – how do you best use this new content generation ability to increase sales and revenue?

So we have bunded Content Academy with all of our paid accounts to help you and your business meet this next challenge – using your new power to generate almost infinite content to create real, positive, change in your business.

It also provides loads of additional value you don’t get from any other AI copywriting tool.

How do I use the Content Academy

When you access the Content Academy you will see the cover images for a wide range of courses related to marketing.

To access the courses you need to be on a paid plan for SimpleMarketing.AI.

The first time you visit you may be required to log into Content Academy using your current SimpleMarketing.AI username (email) and password.

Then you will have the option of enrolling and viewing any of the courses available.

Click on any of the cover images to enrol in that course. You can then work through each of the course lessons at your own pace, following the prompts in the page.

Your account

Which SimpleMarketing.AI plan is best for me?

Good question. We suggest that everyone starts out with our Free (forever) plan.

That lets you try out our service and decide if it’s for you and think through how to integrate it into your marketing approach.

Once you’ve make up your mind, our Solopreneur plan is ideal if you’re a solopreneur or small business with only one or two people creating most of the marketing content. Let’s be real, you may share the account with your VA (we don’t mind).

If you’re bigger, with a marketing team or multiple people needing to generate content regularly, we recommend our Teams plan.

And if you are an enterprise, an agency, a franchisor or want to white label our platform to promote it as one of your services, contact us directly and we can discuss the options we’ve developed to suit your business needs.

How do I upgrade (or downgrade) my account?

Login to platform.simplemarketing.ai, click on your email address at the top right corner of the screen and choose ‘Manage account’. Then follow the prompts!

Is SimpleMarketing.AI’s free plan really free?

Our free plan is totally and completely free. And you can still access our Referral program and Top up options if you need extra generations in a month.

We also still roll over any spare free credits you have left each month, so you can skip a month and then have ten credits available.

Note we may still send you emails when on a free account – after all we wouldn’t want you to miss out on being able to consider our great deals! (and you can opt out in every email).

What's a credit?
A credit is one generation using our AI. Generations create different numbers of content items depending on their length and complexity, so a credit converts to between 2 and 10 content items. Our Free plan gives you five credits per month, or roughly 10-50 content items depending on what you choose to generate. Our Solopreneur plan gives you 50 credits per month, or roughly 100- 500 content items.
What if I run out of credits before the end of a month?
We know that in business you have big months and not-as-big months, so we do two things to help ensure you have credits to generate content when you need them. First, we roll over your unused credits each month, rather than expire them (as some services do). This helps ensure you have credits available to generate the content you need for your big months, rather than losing money on expired credits. Second, we have a range of Top up plans you can access in our platform to get cheap access to an extra 10 or 20 credits if you need them in a super big month. Third, our referral program gives you 20 free credits each time someone you refer signs up to a paid account. Plus they get 20 extra credits as well. Refer five business owners who sign up, and that’s an extra 100 credits for you, which can help you manage those big content months.
When do my credits expire?

Credits expire on your anniversary date each month. This is based on the date you signed up. So if you registered on the 16th, your credits for the month expire on the following 16th.

Where are my credit card details stored?

SimpleMarketing.AI uses Stripe, a well known financial payments service, to manage all payments to our business.

That means that we never see nor store your credit card details, and if we had a securirty breach, all your details remain safe at Stripe.

Stripe has many protections in place to keep your credit card details safe, which you can learn about at Stripe’s website (https://stripe.com)

Do you have a referral program?

Yes we do! Sign up here and for every person you refer who becomes a paid subscriber, you get 20 free credits and so do they!

It’s win-win-and also a win for us because we have more great customers (we know you wouldn’t refer anyone who wasn’t great) allowing us to release more great features.

You can even join this program while on our free account. Refer 5 people who sign up for a paid account, and that’s an extra 100 credits for you. What are you waiting for?

Join our referral program.

Do you have an affiliate program?

We do indeed. Sign up here and for every person you refer who becomes a paid subscriber, you get 20% of their subscription fee – every single month.

That means if you get five businesses to sign up, your own account is free!

Think about it, do you know at least five business owners who could save time and money while increasing their sales by spending less time on creating content and more time on other activities? We bet you do!

Join our affiliate program.

Is your referral program an affiliate program?

Nope – our referral program is focused on giving you (and the folks you refer) bonus credits for signing up.

You can sign up to it here: https://app.growsurf.com/ffdli1

Our affiliate program, on the other hand, is designed for businesses that want to make money – 20% of the ongoing subscription fees for each person signing up to our paid services.

You can sign up to it here: https://simplemarketing.leaddyno.com

How do I get a refund?

SimpleMarketing.AI offers refunds within the first 30 days of you signing up for an account. After that, you’re able to cancel your account at any time and we won’t charge you past the active month.

For details on how to get a refund, refer to our guarantee (https://simplemarketing.ai/guarantee/)

How does the 30 day guarantee work?

SimpleMarketing.AI offers a guarantee that within the first 30 days of you signing up for an account, if for any reason you wish to discontinue the account, we will refund your money in full.

After that, you’re able to cancel your account at any time and we won’t charge you past the active month.

For details on how to get a refund, refer to our guarantee (https://simplemarketing.ai/guarantee/)

How do I request new features?

We have three ways for you to request new features.

When you are using our service (platform.simplemarketing.ai), click on the ‘Help’ button that appears at the bottom right of the screen to access a form where you can request a new feature.

When you are on our website, blog or Content Academy (membership site), you can use the Contact us page linked in the footer to access a form for requesting new features.

When you’re anywhere else, or if you prefer, you can always email us at Info@SimpleMarketing.AI to request a new feature.

What is the meaning of life?

Phew, this is a real biggie and a question we don’t ask ourselves enough. I mean, we could get trite and answer this with ’42’ or some meaningless homily like ‘life’s meaning is to live’, but I think you deserve more than that from us.

So, we asked our AI this question, drawing on all the world’s knowledge, and we think it summed up life’s meaning really, really well:

“Life means happiness, joy, and trying to be the best person you can be. It also means being a good person and doing everything you can for others.”
Quote by the SimpleMarketing.AI Content Engine.

We think If you can achieve that in life, you’ve found its meaning.

And if you want to access an AI that writes that insightfully for your business, sign up with us today.

How do I lodge feedback?

We have three ways for you to provide us with feedback.

When you are using our service (platform.simplemarketing.ai), click on the ‘Help’ button that appears at the bottom right of the screen to access a form where you can provide your feedback.

When you are on our website, blog or Content Academy (membership site), you can use the Contact us page linked in the footer to access a form for providing feedback.

When you’re anywhere else, or if you prefer, you can always email us to provide feedback to Info@SimpleMarketing.AI and we will respond as soon as possible.